Franchisor Insights

We’ve gathered short clips from our webinars where franchisors share their first-hand experiences of running franchisee satisfaction surveys. In these snippets, they explain the valuable insights gained, how the feedback strengthens their networks, and the many benefits that come from truly understanding their franchisees.

Taken from the ‘How to implement positive change‘ webinar, Cathryn Hayes, Franchise Director at Revive! Auto Innovations, discusses how the benchmark reports help her organisation improve their understanding of what challenges their franchisees are facing and how they can be better supported as a result.
Taken from the ‘How to implement positive change‘ webinar, Jo White, Founder of We Love Pets, Cathryn Hayes, Franchise Director at Revive! Auto Innovations, and Rachel Brooks, Managing Director at Swimtime, talk about how their organisations have become successful in receiving the 5 Star Award and how they use the award for recruitment and other projects.
Taken from the ‘Implementing positive change and improving recruitment for your Franchise network‘ webinar, Aaron Watson, Director of Business Development at Molly Maid, Anne-Marie Martin, Franchisor and Founder of diddi dance, and Richard Chatten-Hague, Head of Group Global Support at Tax Assist Group, go through the measures their organisations take to enable them to continually win their Best Franchise Awards.
Taken form the ‘How to implement positive change‘ webinar, Caroline Gowing, Co-Founder and Director at Pink Spaghetti, talks about how the organisation’s benchmark reports have helped highlight what areas of the business need investment and what this means in terms of actions going forward.
Taken from the ‘Implementing positive change and improving recruitment for your Franchise network’ webinar, Anne-Marie Martin, Franchisor and Founder of diddi dance, Aaron Watson, Director of Business Development at Molly Maid, and Richard Chatten-Hague, Head of Group Global Support at Tax Assist Group, give insight into why organisations should take part in the Best Franchise Awards.
Taken from the ‘Implementing positive change and improving recruitment for your Franchise network‘ webinar, Aaron Watson, Director of Business Development at Molly Maid, Richard Chatten-Hague, Head of Group Global Support at Tax Assist Group, and Anne-Marie Martin, Franchisor and Founder of diddi dance, discuss how they use their 5 Star Award and why.