Meet the Team

Sharon Weston
Head of Franchising
Sharon oversees all franchisee engagement surveys, delivering insights and working with franchisors to understand results and drive continuous improvement.
Her role involves a close partnership with the British Franchise Association, supporting all members through the re-accreditation process.
Sharon also manages the Best Franchise Awards, which recognize the highest-performing networks based on franchisee survey feedback.

Ian Barrow
Client Services Director
Ian works with franchise clients to help them better understand their survey results, mining the data and digging deeper into the results, delivering workshops and presenting the data back in a meaningful and actionable way.
Ian has worked in the field of culture, employee engagement and employee experience for 30 years and passionately believes in the effect that a positive employee experience can have on the success of organisations.

Daniel Brinklow
Franchise Support

Nittaya Butcher
Franchise Support