How it works

We invite your existing franchisees to complete our confidential online Franchise Satisfaction Benchmark survey. We guarantee that franchisees’ responses will be confidential, so they can provide honest feedback. On average 79% of franchisees complete the survey.

We use this feedback to help you benchmark your training and support against other franchisors, identify key priorities and, over time, strengthen your relationships with franchisees and your support package.

The Benefits

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Evaluate the support from head office teams

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Prioritise your resources based on objective data

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Improve franchisee relationships and overall satisfaction

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Include your independent survey findings in your franchise recruitment marketing

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Be recognised in the Best Franchise Awards

Click Here to view our Confidentiality Promise.

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