How the Awards Work

We gather feedback by inviting your franchisees to complete our confidential online franchisee satisfaction survey.

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On an agreed date, we will launch a branded survey to your network. All franchisees who have been trading for at least 2 months should be invited

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The survey will remain open for approximately two weeks, with regular reminders sent to those who have not responded

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Automated daily response rates will be emailed to you, to allow you to keep on track of what percentage of your network have completed the survey

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Once the survey has closed, providing you have received responses from at least 60% of your network, you will be entered into the Best Franchise Awards

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The awards shortlists will be determined based on your overall franchise satisfaction scores

The deadline for launching your survey is Monday 23rd September 2024.

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