How the Awards Work

We gather feedback by inviting your franchisees to complete our confidential online franchisee satisfaction survey.


On an agreed date, we will launch a branded survey to your network. All franchisees who have been trading for at least 2 months should be invited


The survey will remain open for approximately two weeks, with regular reminders sent to those who have not responded


Automated daily response rates will be emailed to you, to allow you to keep on track of what percentage of your network have completed the survey


Once the survey has closed, providing you have received responses from at least 60% of your network, you will be entered into the Best Franchise Awards


The awards shortlists will be determined based on your overall franchise satisfaction scores

The winners will be announced in February 2021.

Due to Coronavirus, this will either be a virtual or socially distanced awards presentation.

The deadline for launching your survey is Monday 30th November 2020.

The deadline for launching your survey is Monday 5th October 2020.

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